Document Title:
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RelateIQ Bug Bounty #1 - Persistent Signup Vulnerability
References (Source):
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http://www.vulnerability-lab.com/get_content.php?id=1320
Video: http://www.vulnerability-lab.com/get_content.php?id=1332
Release Date:
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2014-12-02
Vulnerability Laboratory ID (VL-ID):
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1320
Common Vulnerability Scoring System:
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3.4
Product & Service Introduction:
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RelateIQ, a subsidiary of Salesforce, is an American enterprise software company based in Palo Alto, California. The company`s
software is a relationship intelligence platform that combines data from email systems, smartphone calls, and appointments to
augment or replace standard relationship management tools or database solutions. It scans `about 10,000 emails, calendar entries,
and other data points per minute at first run.
In July 2014, salesforce.com announced plans to acquire the company for close to $400 million. Industry insiders predict that
the acquisition will bulk up salesforce.com`s data science offering, enabling the world`s #1 CRM provider to compete amid rapidly
changing enterprise software requirements. One article on the acquisition states, `If RelateIQ fulfills its promises of stopping
team members from accidentally emailing the same queries to clients or customers, or allows salespeople to decipher the corporate
hierarchies of their potential contacts through algorithms, there could be some lasting changes to the world of sales.
RelateIQ is committed to working with security experts across the globe to stay up to date with the latest security techniques.
If you have discovered a security issue that you believe we should know about, we`d welcome working with you. Please let us know
about it and we`ll make every effort to quickly correct the issue.
(Copy of the Homepage: https://www.relateiq.com & http://en.wikipedia.org/wiki/RelateIQ )
Abstract Advisory Information:
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The Vulnerability Laboratory Research Team discovered a persistent mail encoding web vulnerability in the official RelateIQ Company Web-Application 2014-Q4.
Vulnerability Disclosure Timeline:
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2014-09-07: Researcher Notification & Coordination (Benjamin Kunz Mejri)
2014-12-02: Public Disclosure (Vulnerability Laboratory)
Discovery Status:
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Published
Affected Product(s):
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SalesForce
Product: RelateIQ - Web Application 2014 Q3
Exploitation Technique:
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Remote
Severity Level:
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Medium
Technical Details & Description:
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A persistent mail encoding web vulnerability has been discovered in the official RelateIQ Company Web-Application 2014-Q3.
The vulnerability allows to inject own malicious script codes on the application-side of the affected service application.
The remote vulnerability is located in the first- and lastname values of the vulnerable relateiq website user profile module.
Remote attackers are able to inject own script codes as payload to the first- and lastname value of a users profile. After the
unverified registration the service captures internally the emails of the users and send back a notification to test the service
after apply to register. The mail arrives at the registration website of the relateiq website with an automatic mailing function.
In the outgoing email of the relateiq service are the stored profile values wrong encoded. The result is a persistent execution
of the script code through the website web-application in the ougoing service notify mails like `let`s set up your RelateIQ trial`.
In the header of the outgoing mail that arrives next to the introduction word `Hi` of the template the execution takes place.
The issue can be exploited locally or by profile mail change to other unauthorized accounts through the RelateIQ site web-application.
In all other location the mail body context is secure encoded. During the tests only in the trail notify service is marked as vulnerable.
The attack vector of the vulnerability is located on the application-side of the web-server and the request method to inject the
malicious script code is POST.
In the application itself is a xss protection and a xsrf token set to prevent manipulations like the mail encoding issue. The mechnism
is set to parse malicious client-side and malicious application-side requests already in the frontend of the application. In case of the
mail encoding issue the code went through the differnt secure functions without parse and executes at the end because of wrong encoding
in another sections module.
The security risk of the persistent mail encoding vulnerability is estimated as medium with a cvss (common vulnerability scoring system)
count of 3.4. Exploitation of the persistent vulnerability requires a low privileged web-application user account and low user interaction.
Successful exploitation of the vulnerability results in session hijacking, persistent phishing, persistent external redirects to malicious
source or persistent manipulation of affected or connected module context.
Request Method(s):
[+] POST
Vulnerable Module(s):
[+] Signup (https://www.relateiq.com/sign-up)
Vulnerable Parameter(s):
[+] firstname
[+] lastname
Affected Module(s):
[+] let`s set up your RelateIQ trial
Proof of Concept (PoC):
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The persistent mail encoding web vulnerability can be exploited by remote attackers with low privileged application user account and low user interaction.
For security demonstration or to reproduce the vulnerability follow the provided information and steps below to continue.
PoC: Payload
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